Accessibility

The University of Surrey is committed to making the information and resources on its website accessible to all users. We aim to follow internationally accepted web standards that give members of the public and members of the University community full access to information on our site.

The Worldwide Web Consortium (W3C) has produced guidelines for making web content accessible.

If you have any difficulty in accessing the content of this site, please contact the Web Support team and we will provide assistance: web-support@surrey.ac.uk.

Accessibility statement

This accessibility statement applies to the University of Surrey’s campaign microsite, thefuturesays.surrey.ac.uk.

This website is run by the University of Surrey. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’re making the website text as simple as possible to understand, though we understand there is always more work that can be done to improve this. Our digital content team checks the readability score of pages when reviewing site sections and work with content owners to improve the readability score.

How accessible is this website

  • Images will have descriptions, though not all these descriptions may be helpful to users.
  • Live video streams may not have captions.

Feedback and contact information

If you need information on this website in an alternative, more accessible format please contact our Web Support Team: web-support@surrey.ac.uk.

Please include details of the content you need and the required format or the service you are trying to access. We will then work with the team who own the content or the service to get you what you need.

We aim to provide you with an initial response within two working days and will provide clear information about how we will deal with your request.

Reporting accessibility problems with this website

If you have any difficulty in accessing the content of this site or discover an accessibility issue which we have not yet identified or we are otherwise addressing, please contact the Web Support team and we will provide assistance: web-support@surrey.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Surrey is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.